The Financial Services Ombudsman (FSO) is a statutory officer who deals independently with unresolved complaints from consumers about their individual dealings with all financial service providers.
There are currently some job opportunites with the FSO (Closing date for all is August 31st 2017). All roles are Dublin based.
Director of Corporate and Information Services
The offices of the Financial Services Ombudsman and the Pensions Ombudsman will shortly be merged to form the Financial Services and Pensions Ombudsman.
The Office is seeking to recruit a Director of Corporate and Information Services.
This senior management post is an exciting and challenging opportunity for a highly motivated, talented and experienced person to join a dynamic team that is committed to quality customer service and the highest standards of public service.
The person appointed will have a strong clearly demonstrated record of achievement in their career to date demonstrating management, leadership and analytical skills at the highest level.
Full details of the role and the application process are available here
Investigation Officer
The Financial Ombudsman Office is seeking to recruit an Investigation Officer.
Investigation Officers engage with parties to a dispute in actively and fairly investigating complaints. This includes identifying and collecting the necessary evidence, exchanging evidence and submissions between the parties and preparing files for adjudication.
Full details of the role and the application process are available here
Adjudication Officer
The Office is also seeking to recruit an Adjudication Officer.
Adjudication Officers support the fair and impartial adjudication of disputes between consumers and financial service providers by collating and considering the necessary evidence and drafting preliminary findings and legally binding findings.
Full details of the role and the application process are available here
Clerical Officer
Clerical Officers work in various areas of the Office and are required to provide a range of administrative services including reception, provision of information, complaint registration and progression including data entry, scanning and filing and a variety of administrative duties.
Full details of the role and the application process are available here
The closing date for applications is 31st of August 2017.